Yes, free standard shipping on all US orders. 3–5 business days eastern US, 5–8 business days western US.
We use Global-e to fulfill international orders. Therefore, for international orders we do not control rates or shipping speeds.

Processed within 1-2 business days by our in-house fulfillment team. Free shipping as above. Expedited: UPS 2 Day ($14.95) and UPS Next Day ($29.95). Orders are usually shipped the same day if ordered before 2pm EST weekdays.

Yes, via Global-e, which sets international rates/timelines. Allow extra 1–2 business days for handling. International orders are final sale.

We offer a no questions asked, 30-day money back guarantee on your first order. If Zerafite isn't right for you, we'll refund your purchase, no matter the reason, even if the product has been opened or used.

Every order after your first is final due to the nature of skincare products, unless you received the incorrect item or your order arrived damaged or defective. In those cases, we'll cover the cost of your return label or ship you the correct product free of charge.

If you would like to return your order or have any other questions or concerns, please contact support@zerafite.com or fill out this form.

Click here to view our full return policy

Zerafite isn't liable for lost/stolen packages or those marked delivered but not received; USPS shipments can't be guaranteed for replacement/refund if lost.

Yes, $15 for refused/undeliverable UPS or USPS packages. Double-check your address to avoid it.

Email support@zerafite.com or use the Support page contact form.