Subscriptions & Account FAQs

Find answers to common questions about subscriptions and accounts

Yes. Repeat deliveries at your chosen frequency, payment stored securely, easy to change or cancel anytime. You can start a subscription when adding any product to your cart from the respective product page.

If you decide that Zerafite is not for you and want to cancel your subscription, no problem!
On DESKTOP: Click on the person icon on the top right next to the shopping cart.
On MOBILE: Click the hamburger icon on the top left, scroll down, and click "log in."
Then log in using the credentials you used to create your subscription.
Once logged in, you will see a tab on the left side called "Subscriptions." From there you will be able to easily cancel your subscription.
After your subscription is canceled you will not be charged for future orders. If a subscription order was already placed before canceling, that order is final.
If you have any questions, please contact us atsupport@zerafite.comand we will be happy to help!

Yes, manage anytime via your account's Subscriptions section or links in order confirmation emails.

To access your account,
On DESKTOP: Click on the person icon on the top right next to the shopping cart.
On MOBILE: Click the hamburger icon on the top left, scroll down, and click "log in."
Then log in using the credentials you used to create your subscription.
Once logged in, you will see a tab on the left side called "Subscriptions." From there you will be able to edit your subscription.
If you have any questions, please contact us at support@zerafite.com and we will be happy to help!

Yes. An order already placed before cancelling is final and will still ship/charge.
Please be mindful of your recurring subscription that you place.
View our full return policy here

The guarantee covers only your first order. Recurring subscription orders are final sale except for damaged/wrong items.
View our full return policy here